1. Introduction
Pinnacle respects your privacy and is committed to protecting your personal information.
This Privacy Policy explains how information is collected, used, and shared when you visit or make a purchase from the Green Certification Plaques website operated by Pinnacle.
This policy applies specifically to users of the Green Certification Plaques pages and related order processes.
By using this website, you agree to the practices described in this Privacy Policy.
2. Information We Collect
We collect information in the following ways:
Information You Provide to Us
When you place an order, submit a form, or contact us regarding Green Certification Plaques, we may collect:
- Name
- Company name
- Email address
- Phone number
- Project details
- Order details
- Certification details
- Billing and shipping information
This information is used exclusively to:
- Verify certification eligibility
- Process and fulfil orders
- Communicate regarding your order or enquiry
- Provide customer support
You may choose not to provide certain information, but this may limit your ability to place an order or use certain features of the website.
Automatically Collected Information
When you visit the Green Certification Plaques pages, we may automatically collect certain information, including:
- IP address
- Browser type
- Device type
- Pages viewed
- Time spent on pages
- Cookies and similar tracking technologies
This information is used to:
- Improve website performance
- Understand usage patterns
- Maintain website security
- Enhance user experience
3. Payment Information
Payments are processed securely through third-party payment gateways.
Pinnacle does not store your full payment card details.
Payment information is handled directly by the payment gateway provider in accordance with their security and privacy standards.
4. Use of Information
This information is used to:
- Verify green building certification details
- Process and fulfil orders
- Manufacture and deliver plaques
- Communicate about your order or enquiry
- Respond to customer support requests
- Improve website functionality and performance
- Comply with legal and regulatory requirements
We do not use your information for unrelated marketing without your consent.
5. Sharing of Information
We do not sell, rent, or trade your personal information.
We may share information only in the following circumstances:
- With service providers who assist in order fulfilment, logistics, payment processing, or IT support
- When required to comply with legal obligations
- To protect the rights, property, or safety of Pinnacle, our users, or others
- For fraud prevention and security purposes
Any third parties we engage are required to handle your information securely and in accordance with applicable privacy laws.
6. Certification Verification
To protect the integrity of the LEED and WELL certification systems, we verify certification details before confirming orders.
This may involve checking certification information against official certification records.
Information provided for verification is used solely for this purpose and is not shared for unrelated commercial use.
7. Cookies
We use cookies and similar technologies to:
- Enable website functionality
- Improve user experience
- Analyse website traffic
- Maintain security
Cookies are small data files stored on your device that help websites function efficiently and improve your browsing experience.
You may control or disable cookies through your browser settings.
Disabling cookies may affect certain features of the website.
8. Data Security
We implement reasonable technical and organisational measures to protect your personal information against unauthorised access, loss, misuse, or alteration.
While we take appropriate steps to safeguard information, no method of transmission over the internet or electronic storage is completely secure.
9. International Users
Your information may be processed and stored in India or other locations where Pinnacle or its service providers operate.
By using this website, you consent to the transfer and processing of your information in these locations.
10. Your Rights
Depending on your location, you may have the right to:
- Access the personal information we hold about you
- Request correction of inaccurate information
- Request deletion of your personal information
- Object to certain processing activities
Requests can be made by contacting us using the details below.
11. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements.
Any changes will be posted on this page.
12. Contact Information
If you have any questions or concerns about this Privacy Policy or how your information is handled, please contact us at:
Pinnacle Rewards and Recognition Pvt. Ltd.
360D Udyog Vihar Phase 6 Sector 37
Gurgaon, Haryana, 122001, India
connect@pinnacleworks.com
+91-9810505171
Last updated: January 2026